Terms of Use — Outrun

Agreement

These terms are a contract between you and Zonder Solutions, S.L., a Spanish limited liability company with NIF B75573626, registered office at Carrer de Magarola 36, 08196 Sant Cugat del Vallès, Barcelona, Spain ("we", "us", "our"), covering your use of the Outrun iPhone app and this website. Contact: [email protected]. These details are published under Article 10 of Spanish Law 34/2002 (LSSI-CE).

By creating an account or using Outrun, you accept these terms. If you don't accept them, don't use Outrun. We record which version you accepted, and when.

These terms are written in English and Spanish. Both versions say the same thing; if they ever diverge, the English version governs, except where you are a consumer resident in a country whose law requires otherwise, in which case the version in your own language governs.

Outrun is not medical advice

This is the most important clause on this page, so it comes first.

Outrun provides general fitness and nutrition guidance, not medical advice.

Its intended purpose is the maintenance and encouragement of a healthy lifestyle in people who are already well. It is not a medical device within the meaning of Regulation (EU) 2017/745, it is not intended to diagnose, prevent, monitor, predict, treat or alleviate any disease, injury or disability, it makes no diagnostic or therapeutic claim, and it is not a substitute for a doctor, a dietitian, a physiotherapist or any other qualified professional. Nothing it shows you — including heart-rate, sleep or recovery figures read from Apple Health — is a clinical measurement or a basis for any medical decision.

Consult a physician before starting any new training or nutrition programme, especially if you are pregnant, have a medical condition, are recovering from injury or surgery, or take medication that affects your heart rate, hydration or blood sugar.
Stop and seek medical help if you experience chest pain, dizziness, fainting, or any symptom that concerns you. Do not wait to ask the coach.
Calorie and macro targets are estimates derived from formulas and from what you log. They are not clinical prescriptions.
If you have or have had a disordered relationship with food or exercise, calorie tracking may not be appropriate for you. Please speak to a professional before using this kind of app.

Physical activity carries risk, and you accept it

Read this clause carefully. It affects what you are agreeing to.

Exercise carries an inherent risk of injury, and in rare cases of serious injury, cardiac events or death. That risk exists in any training programme, cannot be eliminated, and is not created by Outrun. By using Outrun you acknowledge that risk and voluntarily assume it.

You confirm that:

you are medically fit to undertake the physical activity you choose to do, and where you have any doubt, that you have obtained clearance from a qualified physician;
you will not exceed your own capability, and you will select loads, intensities, exercises and environments that are appropriate for you on the day;
you will stop immediately and seek medical help if you feel pain, chest discomfort, dizziness, faintness or any symptom that concerns you;
you will warm up, use correct technique, and use equipment properly, and you will seek qualified in-person instruction for any movement you are not confident performing;
the information you give Outrun about your body, your health, your injuries and your goals is accurate and current, and you will update it when it changes.

Outrun cannot supervise you. It cannot see your form, your equipment, the state of the floor, whether the rack is loaded correctly, or how you actually feel. It is a log and a planning tool, not a coach standing next to you. Responsibility for what you physically do remains yours.

If you are pregnant, postpartum, under medical supervision, recovering from injury or surgery, living with a cardiac, metabolic, respiratory or musculoskeletal condition, or taking medication that affects heart rate, hydration, blood pressure or blood sugar, speak to your doctor before using Outrun, and follow their advice over anything the app suggests.

Food, allergens and intolerances

Never rely on Outrun to avoid an allergen. This is the single most important thing on this page after the clause above.

Outrun estimates what is in a meal from a photograph, a barcode, or the words you type. Those estimates come from AI models and from third-party food databases. They are approximations of energy and macronutrients. They are not an ingredient list, not an allergen declaration, and not a safety check, and they may be incomplete or wrong about what a dish actually contains.

If you have a food allergy, coeliac disease, or any intolerance where getting it wrong has health consequences, check the actual product packaging or ask the person who prepared the food. Do not use Outrun, or any calorie-tracking app, as the thing that keeps you safe.

The same applies to anything you take beyond food. Outrun does not recommend, supply or verify supplements, and does not check interactions between what you eat and any medication you take.

AI-generated content

Your plan, your coach's replies, weekly reviews, and food estimates are generated by AI models.

They can be wrong, incomplete, or confidently mistaken. Treat them as a well-informed starting point, not as fact.
Nutrition estimates from text, photos or barcodes are approximations, and Outrun labels them as such.
Every change the coach proposes to your plan is presented for your approval. You decide whether to apply it.
Do not rely on Outrun for any decision where being wrong would harm you.

Eligibility

You must be at least 16 years old to use Outrun. By creating an account you confirm that you are, and that the information you give us about your body and your goals is accurate — the plan is only as good as its inputs.

Your account

You are responsible for what happens under your account and for keeping access to it secure. One account is for one person; don't share it. Tell us promptly at [email protected] if you think someone else has got into it.

Subscriptions and billing

Outrun is subscription-only. There is no free tier: after onboarding, an account without an active trial or subscription cannot use the app.

Plans and price

$9.99 per month, or
$99.99 per year (equivalent to $8.33 per month).

Prices are in US dollars. What you actually pay is the price shown in the App Store for your country, in your currency, including any local taxes.

Free trial. New subscribers get 7 days free. If you don't cancel before the trial ends, the subscription begins and you are charged automatically. One trial per person — Apple determines eligibility, and previous subscribers generally don't qualify again.

Auto-renewal. Subscriptions renew automatically at the end of each period unless you cancel at least 24 hours before it ends. Apple charges your account within 24 hours of the end of the current period.

How to cancel. Manage or cancel in iPhone Settings → your name → Subscriptions → Outrun, or in the app under avatar → Subscription. Cancelling stops the next renewal; it does not shorten the period you have already paid for. Deleting the app does not cancel your subscription.

Payment is handled by Apple. We never see or store your card details. Purchases are subject to the App Store's terms as well as these.

Price changes. If we change the price, we will tell you in advance and Apple will ask you to agree before charging the new amount.

Who you are actually buying from

Apple is the seller. Every Outrun subscription is sold through the App Store, and Apple — for most of Europe, Apple Distribution International Ltd., Hollyhill Industrial Estate, Cork, Ireland — is the merchant of record for that purchase. The sale contract for the subscription is between you and Apple. These terms govern the service you then use; they do not govern the payment, and we never see or store your card details.

That has a practical consequence worth stating plainly: refunds are Apple's to give, not ours. We cannot process, authorise or reverse a charge, however much we might want to.

Refunds

Request a refund from Apple at reportaproblem.apple.com, or through iPhone Settings → your name → Media & Purchases → Purchase History. Apple decides these under its own policy.

If Apple refuses and you think the law entitles you to a refund, write to us at [email protected]. We will look at it on the merits and, where you are entitled to money back, we will help you get it rather than hide behind the paragraph above.

Your statutory right of withdrawal

If you are a consumer in the EU, the EEA or the UK, you have 14 days to withdraw from a distance contract for digital services, without giving any reason — Articles 102 to 104 of the Spanish consolidated consumer protection act (RDL 1/2007), implementing Directive 2011/83/EU, and in the UK the Consumer Contracts Regulations 2013.

Two things to understand about how that interacts with how Outrun is sold:

The trial costs nothing, so there is nothing to withdraw from. During the 7-day free trial no payment is taken. If you cancel before it ends you are never charged, and you do not need to invoke any statutory right to achieve that.
Starting a digital service immediately can end the right early. Where you ask for a digital service to begin during the withdrawal period, expressly consent to that, and acknowledge that you will lose the right to withdraw once it has been fully performed, the right ends — Article 103(m) RDL 1/2007. Apple obtains that acknowledgement at the point of purchase as part of its own terms. Where it has not been validly obtained, your right survives and we will honour it.

None of this removes anything the law gives you. If your national law grants a longer period or a broader right, that longer period or broader right applies. To withdraw, it is enough to tell Apple, or to tell us clearly at [email protected] — no particular form of words is required, though you may use the model withdrawal form in Annex A of RDL 1/2007 if you prefer.

Nothing in this section limits your statutory rights as a consumer. If the service is not as described, not of satisfactory quality, or not fit for the purpose we stated, you have remedies under consumer law regardless of Apple's refund policy and regardless of anything written here.

Acceptable use

Don't:

use Outrun for anything unlawful, or to harm yourself or anyone else;
attempt to extract, scrape, reverse-engineer, or resell any part of the service, including model prompts and outputs;
try to break, overload, or circumvent rate limits, entitlement checks, or authentication;
submit content you have no right to submit, or upload other people's personal data;
use the coach to seek medical, legal, or psychiatric advice, or to generate harmful content.

We can suspend or close an account that breaks these rules.

Your content

Your logs, notes, photos and messages remain yours. You grant us only the licence we need to run the service for you: to store your content, process it (including sending relevant parts to the AI providers described in the Privacy Policy), and show it back to you.

We do not use your content to train models, and we do not sell it. See the Privacy Policy for the detail.

Our content

The Outrun app, its name, its design, and the software behind it belong to us and are protected by copyright and trade mark law. These terms grant you a personal, non-transferable, non-exclusive licence to use the app on Apple devices you own or control, for as long as your subscription is active. Nothing more.

Availability

We aim to keep Outrun running, but we don't promise uninterrupted service. Features may change, and some may be removed. We may need to take the service down for maintenance. If we discontinue Outrun entirely, we will give you reasonable notice and a way to export your data.

Ending the agreement

You can stop at any time by cancelling your subscription and deleting your account (avatar → Settings → Delete account). Deletion is permanent.

We may suspend or terminate your access if you materially break these terms, or if we are legally required to.

Disclaimers and liability

Read this section carefully. It limits what we can be held responsible for — but it starts with what we do not limit, because that part is not ours to take away.

What we never exclude

Nothing in these terms excludes or limits our liability for:

death or personal injury caused by our negligence;
fraud or fraudulent misrepresentation;
wilful misconduct or gross negligence — under Article 1102 of the Spanish Civil Code, liability arising from wilful misconduct cannot be waived in advance, and we do not attempt to;
any breach of your mandatory rights as a consumer, including rights of conformity, remedy and refund under the consolidated consumer protection act (RDL 1/2007), Directive (EU) 2019/770, and — for UK consumers — the Consumer Rights Act 2015;
our obligations under data protection law; or
anything else that cannot lawfully be excluded or limited.

If you are a consumer, you keep every statutory right you have. Nothing below reduces them, and any part of this section that would is simply void to that extent while the rest continues to apply.

What the service does and does not promise

Subject to the above, and to the fullest extent the law allows, Outrun is provided "as is" and "as available". In particular we do not promise that:

the guidance, plans, calorie figures, macro targets or coach replies it produces are accurate, complete, or suitable for you;
following them will produce any particular result — we make no promise about weight, strength, body composition, performance, recovery or health outcomes, because those depend overwhelmingly on factors outside the app;
the service will be uninterrupted, error-free, or free of the model failures described above; or
it will be compatible with every device, iOS version or third-party service in future.

What we are not responsible for

To the extent the law allows, we are not liable for:

injury or harm arising from physical activity you chose to undertake, where it results from the inherent risks you accepted above rather than from our negligence;
consequences of inaccurate or incomplete information you gave us about your body, your health, your injuries or your goals;
consequences of relying on an AI-generated estimate — including a calorie, macro or allergen-relevant figure — in a situation where being wrong could harm you, having been told plainly on this page not to;
allergic or adverse reactions to food, for the reasons set out in the food section above;
any decision you make against the advice of a qualified professional;
acts or omissions of Apple, Apple Health, your device, or any third-party service we do not control;
loss of data caused by you deleting your account, which is immediate and irreversible and which we warn you about before you confirm it; or
indirect, incidental, special or consequential loss, loss of profit, revenue, business, opportunity, goodwill or anticipated savings, however caused.

The limit

Subject to everything above, our total aggregate liability to you for all claims arising out of or in connection with these terms or your use of Outrun — whether in contract, tort (including negligence), breach of statutory duty or otherwise — is limited to the greater of:

the total amount you actually paid for Outrun in the twelve months immediately before the event giving rise to the claim; or
one hundred euros (€100).

This cap does not apply to any of the liabilities listed under "What we never exclude", which remain unlimited.

The price of Outrun reflects this allocation of risk. A subscription priced at $9.99 a month is not priced to carry unlimited exposure for outcomes we cannot observe or control, and you and we both accept that this limit is reasonable in that context.

Indemnity

If you are using Outrun other than as a consumer — for example in a business capacity, or to advise or train other people — you agree to indemnify us against claims, losses and reasonable legal costs arising from your breach of these terms, your unlawful use of the service, or your use of it to give advice to anyone else.

This clause does not apply to consumers. If you are using Outrun for purposes outside your trade, business, craft or profession, you owe us no indemnity, and nothing here changes that.

Governing law and disputes

These terms, and any dispute arising out of them or out of your use of Outrun, are governed by the law of Spain.

If you are a consumer, that choice cannot be used against you. Under Article 6(2) of the Rome I Regulation you keep the protection of the mandatory rules of the country where you habitually live, and this clause does not deprive you of them.

Where you can bring a claim. If you are a consumer resident in the EU, you may bring proceedings in the courts of your own place of residence, and we may only bring proceedings against you there — Articles 17 to 19 of the Brussels I bis Regulation. If you are not a consumer, the courts of Spain have exclusive jurisdiction.

Before going to court, please write to us at [email protected]. Most complaints are a misunderstanding or a bug, and we would rather fix it than litigate it.

Alternative dispute resolution. We are not currently signed up to any consumer arbitration scheme. Spanish consumers may nonetheless apply to the consumer arbitration system (Sistema Arbitral de Consumo) through their municipal or regional consumer office (OMIC or Junta Arbitral de Consumo); arbitration proceeds only if both sides agree, and we will consider any such request in good faith. Note that the EU's online dispute resolution platform closed on 20 July 2025 and is no longer available, so if you have seen it referenced elsewhere, it is out of date.

General

Severability. If any part of these terms is found unenforceable, the rest continues in force, and the offending part applies to the maximum extent the law allows.
No waiver. If we don't enforce something straight away, we haven't given up the right to enforce it later.
Entire agreement. These terms and the Privacy Policy are the whole agreement between us about Outrun. Nothing we have said elsewhere — marketing copy on this website included — forms part of it, though nothing in this clause limits liability for fraudulent misrepresentation.
Assignment. You may not transfer your rights under these terms. We may transfer ours to a successor of the business, but only if your rights are not reduced; if they would be, we will tell you first and you may cancel.
Force majeure. We are not liable for failures caused by events outside our reasonable control — network and cloud outages, provider failures, industrial action, natural events, war, or acts of government — for as long as they continue.
Notices. We contact you at the email address on your account. You contact us at [email protected].
Survival. The sections on physical risk, food and allergens, AI content, your content, disclaimers and liability, indemnity, and governing law survive the end of this agreement.
Third parties. Nobody other than you and us has any right to enforce these terms, except Apple, which is a third-party beneficiary as set out below.

Apple

You and we acknowledge the following, which Apple requires of apps distributed on the App Store:

These terms are between you and us only, not with Apple. Apple is not responsible for Outrun or its content.
Apple has no obligation to provide maintenance or support for Outrun.
If Outrun fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price. To the maximum extent permitted by law, Apple has no other warranty obligation.
Apple is not responsible for addressing any claim relating to Outrun, including product liability, regulatory non-compliance, and consumer protection claims.
Apple is not responsible for investigating or resolving any third-party claim that Outrun infringes intellectual property rights.
Apple and its subsidiaries are third-party beneficiaries of these terms and may enforce them against you.
You confirm you are not located in a country subject to a US Government embargo or designated as "terrorist supporting", and that you are not on any US Government list of prohibited or restricted parties.

Changes to these terms

We may update these terms. If a change materially affects you, we will tell you in the app before it takes effect. Continuing to use Outrun after that means you accept the new version. The current version and date are at the top of this page.

Contact

[email protected]